| Customer Testimonials Our customers are small players, trying to make it in a big industry. Their goal is to cut through all the competitive noise by offering exceptional products and services. Sound familiar?
"We shopped around for a billing service bureau that would give us the most services for the least amount of money. Originally, we tried calling some of the larger billing service bureaus. But considering that we're a CLEC with only 200 local end-users, we found ourselves continuously turned away for being "too small". In addition to TeleBill, we found two other vendors that would work with us, but neither of them offered the customization, the price, or the value that TeleBill was able to. In fact, the TeleBill programmers wrote an application just for us in less than two months, and for a reasonable set-up fee. We've been extremely happy with TeleBill's product and responsive customer service - it seems they're never too busy to talk to us. Eventually, our goal is to bill our end-users ourselves, but until we're ready, we plan to stay with TeleBill."
"We're a small long-distance carrier, with a customer base of only 350. We wanted to do as much as we could in-house - we thought we'd save money that way. We tried doing our own billing, but found that it created more problems than it solved. Our rates are complicated and there were a lot of data entry mistakes. The phones were ringing off the hook with angry customers, threatening to switch providers. That's when we turned our billing over to TeleBill. They quickly helped us to define what our billing should look like, and from that produced professional looking invoices for us. All in all, the whole process took about three weeks. The benefits were immediate. We save thousands each month this way, and our customers are much happier."
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